Professional Health Care Providers

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Sue has a natural connection to Health Care including growing up in a family of providers, lifelong experience as a Registered Nurse, and 18 years of coaching medical professionals. Coaching provides value and benefits to those dedicated to the highly stressful careers of Physicians and Advanced Practice Providers.



A heath care provider who experiences a deep loss of personal and professional meaning in his or her work may encounter feelings of overwhelm, unhappiness, or feelings of being stuck. The coaching process helps uncover and strengthen the deeper meaning that lies beneath the routine of one’s daily medical practice. Despite the success in a health care provider’s practice and financial life, there may still exist a feeling that something is missing or has been forgotten or simply forsaken. When personal needs and desires go unfulfilled a provider can become disillusioned and discouraged with his/her life and experience frustration, anger and even depression. Coaching can bring back clarity and vision, while helping the provider replenish energy, redefine goals, dreams and desires, and return a sense of fulfillment to both personal and professional life. Realignment with core values such as service and compassion help the provider recognize that the quality of his or her caring matters. It can rekindle the commitment to medicine by reconnecting the provider to the joy that initially led to becoming a medical professional.


Through coaching, providers learn to recognize physical and emotional triggers that prevent them from setting necessary boundaries. Heath care providers carry a sense of obligation and professional commitment that can create stress and feelings of guilt that interfere with the ability to set boundaries for their own personal needs. Reduction in stress and burnout is the pay-off when a provider chooses to honor his own needs and develop new skills and healthy habits for setting and maintaining his own emotional boundaries.


Coaching offers tools, techniques, and mindful practices that prioritize self-care in order to restore the provider’s well-being and maintain a sense of balance. As human beings, health care providers have many other responsibilities including family, marriage etc. When providers find themselves in the experience of emotional and physical depletion, it makes it nearly impossible to sustain a solid work-life balance.aching as valuable as possible.


With the coaches support the provider can develop greater self-understanding along with useful strategies as a means of preventing or reversing compassion fatigue and burnout. Coaching can help protect a healthy, yet stressed medical provider from impending burnout by promoting recognition of the signs and symptoms of compassion fatigue. Coaching offers the health care provider a safe and understanding place to process his or her experiences of ongoing exposure to trauma and grief, and the feelings of overwhelm anxiety, and isolation it may produce. It can become extremely challenging for a provider to remain compassionate, empathetic, and supportive of others without becoming overly involved and taking on another’s pain. Compassion fatigue and burnout interfere with the provider’s ability to empathize with those under their care, and even more importantly may impair their ability to make good decisions. Inequity within the provider patient relationship can lead to potential legal and ethical implications for the medical professional.


A coach can support a provider who is challenged with adapting to a new organizational vision and having to implement difficult change. The coaching process can offer tools and techniques that empower a provider’s leadership by leveraging his strengths and identifying areas for self-development. Healthcare providers may eventually or unexpectedly experience a merger, restructuring, or other organizational changes. An individual’s plans may be suddenly interrupted as they find themselves moving into a new management or leadership role that demands greater skill levels in communication, conflict resolution, and performance management. Coaching can offer the provider feedback regarding their interpersonal communication skills, interaction style, effectiveness of decision making, ability to handle conflict, as well as clarity and accountability for targeting measurable goals and progress toward a desired result.


Coaching can offer insight and new approaches for active listening, authentic conversation and deeper presence. Learning to interact and communicate more effectively with patients, colleagues and in all relationships serves to promote courage and confidence for the health care provider. When a health care provider learns to more fully connect with his or her own humanity in ways that may have never been addressed in medical training, he or she can connect more deeply with the patient and with others. For the medical professional to better understand the patient it is important to become further in tune with the nuances of a patient’s voice, emotions, and energy. This depth of connection enables the provider to share more openly with patients and relate with greater empathy and insight for the pain, suffering, fears and loss that the patient may be experiencing


Coaching supports a provider’s ability to manage unrealistic, idealized expectations and adopt a wider range of self-acceptance, which includes normal human weaknesses and vulnerabilities. In the ever-changing field of medicine, health care providers often find it difficult to cope with the increased pressure from patient expectations, higher patient acuities, increased performance demands, and the need to provide successful care in a cost-effective manner. This often leads health care providers to have unrealistic perfectionistic standards including that of unfailing competence and expertise.


Working with a coach can help reveal to the client, stressful and anxiety producing beliefs that get in the way of living an authentic life. The coaching process empowers the client to shift to new perspectives that are more life-enhancing. For example, our litigious society promotes the looming threat of legal liability over the medical profession. This can cause health care providers to stop trusting themselves and practice safe medicine rather than good medicine. This belief may also encourage distrust of others and lead to disconnection from those who can offer the provider needed support.